FAQ

Frequently Asked Questions (FAQ) - Ai Travel Group


Welcome to the Frequently Asked Questions (FAQ) page of Ai Travel Group. Here, we have compiled answers to some common inquiries to provide you with quick and helpful information. If you have a question that is not addressed here, please feel free to contact our customer support team for further assistance.


Q.  How do I book my travel arrangements with Ai Travel Group?

Ai Travel Group is a home-based travel booking agency. To book your travel arrangements, please contact us directly through our provided contact information. Our experienced travel consultants will assist you in planning and booking your desired travel services.


Q. What types of travel services does Ai Travel Group offer?

Ai Travel Group offers a wide range of travel services, including flight bookings, hotel reservations, car rentals, vacation packages, cruise bookings, travel insurance, and more. Our goal is to provide comprehensive assistance in planning your travel needs.


Q. Can I make changes or cancellations to my booking?

Changes and cancellations are subject to the terms and conditions of the specific travel service and supplier. Please note that fees or penalties may apply. It is recommended to review the terms and conditions provided during the booking process or contact our customer support for assistance with changes or cancellations.


Q. How do I know if my booking is confirmed?

Once you have finalized your travel arrangements with our travel consultants, you will receive a booking confirmation via email or other preferred communication channels. This confirmation will include all relevant details, such as the itinerary, pricing, payment instructions, and any other pertinent information related to your booking.


Q. What payment methods are accepted by Ai Travel Group?

We accept various payment methods, including credit cards, bank transfers, and other secure payment options. Our travel consultants will provide you with the available payment options and guide you through the payment process.


Q. Does Ai Travel Group provide travel insurance?

Ai Travel Group strongly recommends considering travel insurance to protect yourself against unforeseen events. While we do not provide travel insurance directly, our travel consultants can offer guidance and provide information about travel insurance options available from reputable insurance providers.


Q. How can I contact Ai Travel Group for further assistance?

You can contact Ai Travel Group through the following methods:

   - Phone: Call / WhatApps Us

   - Email: Email Us

   - Office Hours: We are open Mon -Fri,  10am - 5pm 

   - Location: 100 Benchley Place, Bronx NY 10475


Q. Does Ai Travel Group have any special promotions or discounts?

Ai Travel Group periodically offers promotions and discounts on various travel services. Please visit our website or contact our customer support team to inquire about any current promotions or discounts available.


Q. Is my personal information safe with Ai Travel Group?

Ai Travel Group takes data privacy and protection seriously. We employ industry-standard security measures to protect your personal information. For more details, please refer to our Privacy Policy, which can be found on our website.


Q. Does Ai Travel Group provide assistance during my trip?

Ai Travel Group is committed to providing excellent customer support. If you encounter any issues or require assistance during your trip, please contact our customer support team, and we will do our best to assist you promptly.


We hope these FAQs have provided helpful answers to some of your questions. For any additional inquiries or further assistance, please do not hesitate to contact us. Our dedicated team is ready to assist you in planning and booking your next memorable journey.